Contact us

I'm here to help! To assist you properly, I'll need a few details:

1. Your order ID or number

2. The email or phone number used during the order

3. Date of the order (if known)

Once I have that info, I can guide you on how to:

• Check the status

• Contact customer support

• Estimate delivery time (especially if it’s a pre-order from Book Pion, which usually takes 20–25 days)

Feel free to reply with the details or let me know if you’ve already tried contacting the store.

📦 How to Order Books on Bookpion

Bookpion is a pre-order-based online bookstore that delivers Bangladeshi books to Bengali-speaking readers across India. Here's how the order process works:

🛒 Step-by-Step Order Process

1️⃣ Browse and Select Books

• Visit bookpion.in

• Explore Islamic, academic, fiction, non-fiction, and heritage books

• Click on a book to view details, price, and description

2️⃣ Add to Cart

• Choose your desired book(s)

• Click “Add to Cart”

• You can continue shopping or go to checkout

3️⃣ Proceed to Checkout

• Review your cart items

• Click “Checkout”

• Fill in your name, delivery address, contact number, and email

4️⃣ Make Payment

• Bookpion follows a 100% prepaid model

• Pay using:

  • UPI (GPay, PhonePe, Paytm)

  • Net banking

  • Debit/Credit card

• Once paid, you'll receive an order confirmation email/SMS

5️⃣ Pre-Order & Processing

• All books are imported from Bangladesh

• Orders are processed in bulk after payment

• Delivery timeline: 20–25 days

6️⃣ Delivery to Your Doorstep

• Once books arrive in India, they are dispatched via India Post or courier

• You will be notified when your order is shipped

• Delivery available anywhere in India

🚫 No Cash on Delivery (COD)

All orders must be paid in advance due to international sourcing.

🔁 Can I Cancel or Change My Order?

Yes, but only before processing begins. Contact us quickly if you need changes.

❓Need Help?

📧 Email: care@bookpion.in
📱 Message us on Facebook/Instagram
📦 Track or query your order using your order ID

Bookpion delivers books across India, including to your area, as long as your PIN code is serviceable by their courier partner (India Post)

✅ How to Check Delivery Availability

To confirm if Bookpion delivers to your specific PIN code:

1. Visit the Bookpion Website: Go to bookpion.in.

2. Add Desired Books to Cart: Browse and select the books you wish to purchase.

3. Proceed to Checkout: Enter your delivery address, including your PIN code.

4. Check for Delivery Confirmation: If your area is serviceable, the system will allow you to proceed with the order. If not, it will notify you that delivery isn't available to your location.

📦 Delivery Details

• Pre-Order Model: Bookpion operates on a pre-order basis, sourcing books from Bangladesh.

• Delivery Timeline: Orders typically take 20–25 days to be delivered.

• Courier Partners: Deliveries are made via India Post or other courier services.

• Service Coverage: Bookpion aims to deliver across India, but certain remote areas might not be serviceable.

If you encounter any issues or have further questions, feel free to provide your PIN code, and I can assist you in checking the delivery availability for your area.